Donna Harper

Director Of Client Services at ConServe

Donna Harper has over 20 years of experience in client relations and customer service. Donna worked at two companies, starting their career at The Credit Bureau of Rochester, NY in 2000 as a Client Relations Rep. Donna was responsible for resolving client requests, accessing client systems to assist with debtor accounts, and assisting sales representatives with system changes. In 2009, they joined ConServe as a Client Relations Specialist, where they consistently delivered timely responses to client inquiries and effectively navigated client documentation. Donna then progressed to roles as a Lead Client Care Specialist, Client Relations Manager, and Director of Client Services, where they managed client relationships, trained clients on web-based systems, coordinated with the IT department, and completed scopes of work. Donna'sexperience demonstrates their ability to effectively communicate and address client needs.

Donna Harper attended Monroe Community College from 1986 to 1989, where they studied Business Administration. No degree information is provided. Additionally, there is no information available about any additional certifications or qualifications obtained by Donna Harper.

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Timeline

  • Director Of Client Services

    August, 2020 - present

  • Client Relations Manager

    May, 2012

  • Lead Client Care Specialist

    July, 2011

  • Client Relations Specialist

    March, 2009