Kamilia Hanoune

Kamilia Hanoune is a seasoned IT support analyst with extensive experience in systems management and cybersecurity. Currently serving as a Senior IT Support Analyst at Consort Group since March 2023, Kamilia specializes in onboarding and offboarding users, as well as account management using tools such as SCCM, Intune, CyberArk, GAD Azure, and Autopilot. Prior to this role, Kamilia worked at AXA as a Level 2 Workplace Support Analyst and Insurance Advisor, providing client assistance in account management and investment strategies. Kamilia's background also includes a position as a Production Manager at Groupe ECG Pereire Assurances, focusing on contract validation and client request management, and as a Client Service Consultant at Webhelp, assisting travelers with reservations and claims. Educational qualifications include a Bachelor's degree and a Master's degree in systems and network administration from FST Settat.