Aime Orozco serves as the Call Center Manager at Consumer Cellular, Inc. since June 2022, bringing extensive experience in leadership and operations management from previous roles. Orozco held the position of Sr. Director of Card Services at First Tech Federal Credit Union from January 2016 to June 2022, where responsibilities included performance and career guidance for managers and overseeing key business functions. Prior roles include Director of Card Services at Capital One and Operations Department Manager at HSBC, where Orozco led teams, developed strategies to achieve quality and revenue goals, and managed operations across multiple sites. Orozco also possesses an Executive Leadership degree from Cornell Executive Education.