Melissa Garber

Melissa Garber is a seasoned User Experience Researcher currently serving as a Sr. User Experience Researcher at Consumer Reports since February 2023, focusing on new product development. Previously, Melissa was a UX Researcher at Cleo, where the establishment of a robust UX research practice and the advocacy for user research significantly influenced the company's strategic decisions. Prior to that role, Melissa held various positions at Indeed.com, including UX Strategist, where extensive research activities informed the HR team’s strategies, and Learning Experience Technologist, facilitating the development of a company-wide learning platform. Additional experience includes roles in instructional design and marketing communications, with a strong foundation in community engagement and disaster response initiatives. Melissa holds a Master's Degree in Digital Media Design for Learning from NYU and a Bachelor of Arts in Journalism from the University of Massachusetts Amherst.