Shelly Heller has extensive experience in customer experience management, contact services, operations, planning, and recovery management. With a background in Psychology and English, Shelly has held various roles in companies such as Consumer Safety Technology, Together Credit Union, Caleres, Inc., Client Services Incorporated, and PrimeLending/Franklin Bank/NovaStar Home Mortgage.
October, 2023 - present
GM Envolve CRM Manager at General Motors
Director Of Client Services at Cognizant
Industry Lead / Strategic Client Director at Microsoft
Global Client Director And Industry Lead Medtech, Pharma And Life Sciences Netherlands at Gartner
Manager - Customer Experience And Digital Platforms at Nissan
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