Jeanette Medina

Jeanette Medina has a diverse background in customer service and billing, currently serving as a Billing Specialist at ConsumerDirect, Inc. since May 2022. Previously, Jeanette held roles as a Customer Service Representative at ST JOSEPH HERITAGE MEDICAL GROUP from December 2019 to January 2023 and as a Customer Service professional at PROSPECT MEDICAL GROUP from February 2015 to January 2023. Jeanette's extensive experience at TransUnion from October 2005 to November 2014 included positions as a Special Handling Investigator, Consumer Contact Representative Fraud Investigator, and TransUnion Interactive Escalation Representative, where responsibilities involved assisting consumers with credit report inquiries, handling fraud cases, and building relationships with business partners.