Brandon Nortum

Brandon Nortum is an experienced IT professional currently serving as a Customer Success Specialist at Promptly Patient Experience Suite and an IT Administrator at Contact Technologies, Inc. Previously, Brandon held various roles at Eye Care Leaders, including Product Manager, Service Manager, and L2 Support, where responsibilities included leading R&D for SaaS, supervising support teams, and providing second-level support to clinics. Brandon's early career includes positions at Penn Highlands Healthcare as a Microcomputer Associate and at Penn Medical Informatics Inc. as a Software Engineer, alongside a stint at Geek Squad as a Consultation Agent. Brandon holds an Associate's degree in Information Technology from South Hills School of Business & Technology.