Brett Gorchov serves as the Senior Director of Customer Success at Contec LLC, a position held since February 2023, following a series of promotions that began in May 2017. Significant achievements at Contec include leading the successful launch of six SaaS programs, generating $30 million in annual revenue, and increasing annual recurring revenue by $1 million through a new fulfillment initiative. Prior to Contec, Brett worked at Spectrum Enterprise as a Senior Project Manager, focusing on client satisfaction and project guidance for a $5 million initiative. Brett's earlier role at Time Warner Cable involved managing wireless operations and sales training, where notable successes included a 190% increase in monthly recurring revenues and exceeding product launch forecasts by 117%. Brett holds a Bachelor of Arts in Speech Communication from The University of Georgia and a Master of Science in Conflict Management from Kennesaw State University.
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