David D.

David D. has extensive work experience in the field of ServiceNow platform development and integration. David began their career as a Customer Support Engineer at BeyondTrust in 2012, where they worked with product owners and stakeholders to design and deliver solutions. David then moved on to become a Support Knowledge Engineer and later a Customer Success Systems Analyst, gaining experience in various aspects of customer support and knowledge management.

In 2016, David joined Contender Solutions as a Technical Consultant, specializing in CSM, CMDB integrations, and service portal development on the ServiceNow platform. David works as part of a team of technical consultants and architects, assisting and advising more junior consultants as needed.

Prior to their roles at BeyondTrust and Contender Solutions, David worked as a Field Technician at Logista Solutions from 2011 to 2012.

Throughout their career, David has demonstrated expertise in custom scoping applications, custom integrations, and data integration between ServiceNow and other systems such as Salesforce and Azure. David is skilled in using REST messages, business rules, workflows, and scripting to build and deploy solutions on the ServiceNow platform. David has also mentored junior team members and reviewed code to ensure high-quality deliverables.

Overall, David D. brings a wealth of experience and technical expertise to their role as a Technical Consultant at Contender Solutions.

David D. obtained a Master's degree in Computer Software Engineering from Regis University from 2016 to 2018. Prior to that, they earned a Bachelor's degree in Information Technology from Western Governors University from 2008 to 2011. Additionally, David D. has obtained several certifications including ServiceNow Certified Application Developer from ServiceNow in April 2022, LFS201: Essentials of Linux System Administration from The Linux Foundation in December 2020, LFS162x: Introduction to Site Reliability Engineering and DevOps from edX in April 2020, and Certified Linux Administrator (LPIC-1) from Linux Professional Institute in February 2016.