Scott Freitas

Scott Freitas is an experienced professional in customer success and service management, currently serving as Vice President of Value Realization and Vice President of Solution Consulting & Customer Success at Contender Solutions since February 2017. Previously, Scott held multiple roles at Raymond James Financial Inc., including Senior Manager of Service Delivery & Support, where Scott led a significant service management transformation, and Manager of IT Customer Support, overseeing the IT Service Desk. Scott is recognized as a Certified Technology Product Manager with proven expertise in driving innovative solutions and enhancing client service standards. Scott's educational background includes studies at St. Petersburg College.