Matthew Cramer has over a decade of experience in the travel and hospitality industry, primarily with Contiki Holidays, where the role of Operations Manager has been held since April 2010, following positions as Operations Supervisor and Tour Manager, which involved managing a 13-day tour around the Greek islands. Previous experience includes guest services roles at Resorts of the Canadian Rockies and Park Place Lodge, focusing on customer assistance and logistical coordination. Initial roles at Contiki Holidays included Site Manager and Site Representative, overseeing staff, managing excursions, and culinary services for large groups.
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