Helpdesk and Technical Support

The Helpdesk and Technical Support team at Continental Automotive Group provides essential IT assistance throughout the dealership network. They address technical issues, perform system maintenance, and ensure seamless operation of hardware and software. With a mix of Level 1 Helpdesk Technicians and Level 2 and 3 Technical Specialists, they resolve a range of technical problems, escalating complex cases as necessary to maintain high availability and functionality of the company's IT infrastructure.