Dennis M. is an experienced hospitality professional currently serving as a Senior Room Service Server at Four Seasons Hotels and Resorts since May 2022, where responsibilities include resolving guest and employee complaints and delivering special services. Previously, Dennis worked as a Restaurant Cashier and in training as a Food and Beverage Supervisor at Sportmans Arms Hotel from October 2019 to September 2021, focusing on staff direction, sales engagement, inventory management, and customer service. Educational qualifications include a Bachelor of Science in Hospitality Management from Kenya Methodist University and a Diploma and Certificate in Tourism and Hospitality Management from Chuka University.
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