Ildiko K. is a seasoned professional with extensive experience in customer engagement and project management across multiple regions, currently serving as a Customer Engagement Manager at Continental since January 2018. In this role, Ildiko K. manages the rollout of Salesforce Sales Cloud in the SEE region, defines customer engagement strategies, and leads a team focused on enhancing the quality of customer-facing price catalogs. Prior to this, Ildiko K. held significant positions at SAP/Axivas from March 2008 to November 2016, including EMEA Project Manager and EMEA+India Training Manager, where responsibilities involved transitioning marketing services and training marketing agents across EMEA. Ildiko K.'s career also includes leadership roles at Sitel, focusing on telemarketing and customer service. Ildiko K. holds a Bachelor of Science in Economics/Commerce from Budapest University of Economics and Business and also studied at Krakow University of Economics.
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