Eri Jacobs

Eri Jacobs is an experienced healthcare professional currently serving as an Operations Administrator at Conviva Care Centers since November 2021. Previously, Eri was the Medical Management Center Administrator at Optum, where responsibilities included managing a clinic with over 1,000 patients, leading clinical and administrative staff, maintaining high patient satisfaction scores, and conducting business reviews for senior leadership. Eri's background also includes roles as a Project Analyst at DaVita Medical Group and Clinical Operations Specialist at BayCare Health System, where achievements involved obtaining NCQA Recognition for multiple clinics and implementing training programs for Meaningful Use compliance. Eri began a healthcare career as a Transporter at Morton Plant Mease Hospital and holds a Bachelor of Science in Health Care Administration from Indiana University Bloomington, as well as participation in a Leadership Program at the University of California, Davis.