Janelle Perez CPC has extensive experience in the healthcare industry, primarily focused on financial recovery and claims processing. Currently positioned in Contestations Financial Recovery at Humana and as a Financial Recovery Specialist at Conviva Care Centers since August 2015, Janelle identifies claim payment errors and analyzes discrepancies in paid claims reports. Previously, Janelle served as Grievance and Appeals Production Lead at CarePlus Health Plans, overseeing team performance and training, and as Claims Supervisor at Preferred Medical Plan, where responsibilities included resolving coverage issues and training staff. Early career roles included Quality Control Analyst Senior at Leon Medical Centers and Senior Claims Examiner at Preferred Care Partners. Janelle holds a degree in Criminal Justice Forensic from Miami Dade College and completed training as a Medical Coder Specialist at the National School of Technology.
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