Antonio C. Salido, Jr.

Antonio C. Salido, Jr. has a diverse work experience spanning several industries. In their current role at SBA Edge since 2022, they serve as a Network Operation Control Center Technician 1, monitoring and supporting multiple networks and facilities. Prior to this, from 2020 to 2022, they worked at Crate and Barrel, first as a Remote Customer Service Contact Center Associate Level 2, where they provided high-quality customer care and resolved post-transaction issues. Antonio C. then transitioned to the role of Customer Service Contact Center Associate Level 1, where they answered customer inquiries and entered orders.

Before that, Antonio worked at Comcast Business from 2014 to 2019. Antonio C. held various positions, including Surveillance Technician 2, where they monitored systems and performed corrective actions for network faults, and Tech 2 Service Assurance Customer Operation, where they provided technical support and received training for Business Voice Edge products. Antonio C. also worked as a Tech 1 Technical Support Customer Operation, handling customer service issues and verifying network outages.

In 2013, Antonio volunteered at Sutter Solano Medical Center, assisting and registering patients, as well as supporting the PBX Operator. From 2003 to 2012, they worked at Comcast as a Customer Account Executive 2 Customer Technical Support, answering technical questions and promoting Comcast products. In 2003, they briefly worked as a Cashier at Sam's Club.

Antonio's earlier experience includes roles such as a Fourth Grade Teacher at Immaculate Conception School in 2002, a Substitute Teacher at Vallejo City Unified School District from 2001 to 2002, a Temporary Position in Admissions and Records at Solano Community College in 2000, and a Technical Placement Coordinator at Computer Learning Centers from 2000 to 2000. In these positions, they had responsibilities ranging from teaching and student support to customer service and job placement.

Antonio C. Salido, Jr. began their education journey by obtaining a Certificate in Pharmacy Technician/Assistant from California State University, East Bay in 2007-2008. Antonio C. then pursued a Bachelor of Arts (BA) degree in American History (United States) from California State University-Sacramento, completing it between 1993 and 1997.

In addition to their formal education, Antonio has also acquired several certifications to enhance their knowledge and skills. These include a Microsoft certification in "Describe authentication and authorization in Cybersecurity" obtained in January 2022, a Microsoft certification in "Badge Fundamentals of Network Security" earned in November 2021, and a Cisco certification in "Cisco Security IT Makeover" obtained in November 2021.

Furthermore, Antonio has completed numerous online courses related to IT and cybersecurity, such as "Introduction to IT and Cybersecurity" from Cybrary (September 2021), "Cybersecurity Awareness: Malware Explained" from LinkedIn (August 2021), "Introduction to IT & Cybersecurity" from Cybrary (August 2021), and "The Cybersecurity Threat Landscape" from LinkedIn (August 2021), among others.

Antonio's education history demonstrates a commitment to continuous learning and professional development in both the pharmaceutical and cybersecurity fields.