Isaiah Crandall has a diverse work experience in the field of security engineering and incident response. Isaiah is currently working as a Security Engineer at Converge Technology Solutions Corp., a position they have held since April 2023. Prior to this, they worked as a Security Engineer at CBI, a Converge Company, from November 2022 to April 2023.
Isaiah also has experience in the healthcare sector, where they worked as a Cyber Security Incident Responder Tier 2 from November 2019 to November 2022. In this role, they maintained and gathered malware and ransomware indicators of compromise (IOCs) and researched threat and vulnerability trends to assess overall risk.
Before entering the security field, Isaiah worked at JPMorgan Chase & Co. Isaiah started as a Bank Teller in October 2016 and was promoted to Associate Banker in April 2019. In their role as an Associate Banker, they maintained the firm's security by training colleagues on critical policies and managed interaction initiatives with customers. Isaiah also managed escalation efforts to provide resolutions and achieved high client satisfaction scores. Isaiah's tenure at JPMorgan Chase & Co. ended in November 2019.
Overall, Isaiah Crandall has a strong background in security engineering, incident response, and customer service.
Isaiah Crandall obtained their Bachelor's degree in Information Technology with an emphasis in Cyber-Security from Grand Canyon University in 2019. Isaiah also holds additional certifications, including the CompTIA CySA+ ce Certification, obtained in September 2022, the CompTIA Security Analytics Professional – CSAP Stackable Certification, obtained in September 2022, and the CompTIA Security+ ce Certification (SY0-601), obtained in November 2021.
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