converse360
Sally Broom is a seasoned marketing professional with extensive experience in various managerial roles. Currently serving as the Marketing Communications Manager at Converse360 since March 2024, Sally previously held positions including Client Manager and Freelance Marketing Campaign Manager at The Marketing Bee. Sally's past experience includes significant roles such as Senior Field Marketing Manager at Workbooks.com, Senior Principal EMEA Marketing at Veracode, and Senior Marketing Programmes Manager at CA Technologies, where Sally contributed to substantial pipeline growth. Additionally, Sally has worked as a Marketing Manager for Netegrity and Azlan, and as a Marketing Co-ordinator for ExecuTrain. Sally earned a Bachelor of Arts in English Literature and Psychology from Cardiff University.
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converse360
converse360 enables businesses to deliver a first class, always-on service to customers and employees. Our powerful Service Automation platform makes it simple to automate your customer service conversations and deliver a fast, intuitive and personalised experience. Customers can easily self-serve from their favourite device, through their channel of choice. converse360's platform provides powerful self-service interfaces that enable customers to communicate using natural conversation through: - SPEECH (telephones, web browsers, smart speakers, wearables) - VISUAL (Visual IVR and lifelike digital avatars) - MESSAGING (Webchat, various Social Messengers, email, SMS) Our platform intelligently blends powerful automation technology with the leading contact centre and teamwork applications for a seamless customer experience. We embed the very best AI, speech and automation technology within the platform to enable captivating and engaging experiences for your customers.