Taylor C.

Senior Business Analyst at Convo Communications

Taylor C. has four years of professional experience. In 2020, Taylor began working as a Senior Business Analyst at Convo Communications, where they lead billing by working with engineering and operations to generate accurate files and report monthly on minutes per call center, location, and other parameters. They also analyze and report on monthly withholding details and take steps to resolve issues and prevent future errors. From 2016 to 2020, Taylor was a Business Analyst at Servarus Systems, where they provided technical support for the Software as a System BenelinkConnect, resolved enrollment issues, and performed administrative duties. They also served as project manager when establishing new clients with BenelinkConnect. From 2015 to 2016, Taylor was a Front End Supervisor at A.C. Moore, where they supervised up to 8 sales associates per shift, trained 5 new hires, and protected company assets. From 2012 to 2015, Taylor was an Instrumentation Researcher at the University of Notre Dame, where they developed a data analysis algorithm for iLocater in MATLAB, drafted science cases to identify terrestrial exoplanets, and engaged in educational outreach.

Taylor C. received a Bachelor of Science (B.S.) in Physics from the University of Notre Dame in 2016, and then went on to receive a Master of Science in Applied and Computational Mathematics and Statistics: Data Science from the same university in 2020.

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Timeline

  • Senior Business Analyst

    July, 2021 - present

  • Business Analyst

    August, 2020