Emma de Roode

Emma de Roode possesses extensive experience in customer service and operations, primarily with Coolblue since October 2019, where roles have included Customer Contracts Operations, Backoffice, Social Media medewerker, and Klantenservice medewerker. Prior to this, Emma worked at GoodDay Hospitality Services bv as a Frontdesk Receptionist (Supervisor), managing a team at the +James location. Experience in content management was gained at Steenvlinder, creating social media content, while earlier roles included positions at POCO LOCO Café and RTV Amstelveen, where Emma developed skills in hospitality and journalism. Other notable positions include work with Omar Munie Clothing and internships in design with holland House Fashion bv. Emma holds degrees from Amsterdam University of Applied Sciences and ROC Mondriaan, along with a certification in fashion advising from DETEX.