Nate Villarreal

Nate Villarreal is an experienced professional in call center management and operations. Currently serving as Call Center Manager at CoolSys since March 2023, Villarreal leads a customer service department that provides 24/7 support for a leading indoor environment solutions company. Previously, from December 1999 to January 2021, Villarreal held the position of Director of Operations at Turn-Key Solutions Inc, where oversight of all call center operations was conducted for a full-service BPO contact center with a workforce of 300-400 inbound and outbound call center professionals across various settings.