Matthew Y.

Matthew Y. currently serves as the Telecom Technical Team Lead at Coordinated Business Systems, where responsibilities include overseeing telecom support operations, mentoring staff, and providing technical escalation support. Previously, Matthew held roles as a VoIP Technical Support Specialist and VoIP Collaboration Engineer, focusing on VoIP implementations and technical administration. Experience as a Technical Support Specialist at Midwest Sign & Screen Printing Supply Co. involved nationwide technical support, SharePoint management, and equipment deployment. Additionally, Matthew contributed to student services at the University of Wisconsin-Stout in various capacities, including as a peer mentor and help desk technician. Early career experience includes customer service roles at Taco Bell. Matthew earned a degree from the University of Wisconsin-Stout between 2013 and 2018.