Paula Chellew

Loyalty, Contact Center, Customer Experience And Marketing IT Solution Manager at Copa Airlines

Paula Chellew has extensive experience in various roles, including Project Analyst, Senior Consultant, and different managerial positions at Copa Airlines. Paula has been responsible for leading projects, managing change, and implementing technology solutions to enhance customer experience and productivity. Their background also includes experience in the financial services industry and aviation sector. Paula holds an MBA in International Business and a degree in Industrial Engineering Administration.

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Timeline

  • Loyalty, Contact Center, Customer Experience And Marketing IT Solution Manager

    August, 2021 - present

  • Project Office And Productivity Manager

    April, 2019

  • Processes, Communication & Change Manager | ERP And CSS Program

    January, 2014

  • Continuous Improvement And Productivity Manager

    May, 2013

  • Continuous Improvement Leader

    February, 2012

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