Nick Jager

Nick Jager is an experienced customer experience professional currently serving as the Customer Experience Manager at Cope Notes®, where responsibilities include overseeing post-sale interactions, account management, onboarding, and marketing strategy. Previous positions include Head of Customer Success at VIZION, General Manager & Patient Consultant at Grassroots Cannabis, and Director of B2B & Corporate Sales at Hickory Farms, LLC, where significant improvements in sales and customer retention were achieved. With a background in both B2B and consumer-focused environments, Nick has a proven track record of enhancing customer satisfaction and operational efficiency across various industries. Nick holds a Bachelor Degree in Business with a focus on Marketing from Illinois State University.