Alvin Gerald

Alvin Gerald has held various roles in the past five years. In 2021, they were a Sales and Customer Care | Credit Controller at Copia Global, where they handled inbound/outbound calls and responded to customer care queries and requests. In 2019, they were a Sales and Customer Support Agent at Greenlife Crop Protection Africa Limited, where they supported in improving operations and resolving customer issues to deliver top-notch customer service. In 2018, they were a Dispatch Operator at Jumia Kenya where they received, loaded and dispatched packages to Last mile hubs. Alvin also worked as a Data Processing Agent at Samasource, where they delivered an exceptional level of service to each client by listening to concerns and answering questions. In 2016, they were a Warehouse Operations Intern at AIG-Express, where they coordinated with Delivery Agents to ensure timely and efficient delivery of customers’ orders.

Alvin Gerald completed a Higher Diploma in Agriculture, General from the Kenya National Youth Service - Yatta School of Agribusiness from 2014 to 2017. Alvin also completed Paramilitary skills from Kenya National Youth Service - NYS from 2014 to 2017.