Jessica Curcio

Jessica Curcio has a diverse work experience spanning various roles and industries. Jessica started their career at Chewy in 2015, where they served as a Rescue and Charity Coordinator, managing a network of 3,500 nonprofit organizations. Jessica strengthened relationships with rescue and animal advocate groups and executed monthly events to raise awareness and funds. Jessica then took on the role of Veterinary Diet Department Lead, where they led a team of up to eighty agents and resolved concerns of escalated customers and clinics.

In 2021, Jessica joined Flex Seal Family of Products and held several roles. As a Digital Community Coordinator, they managed customer care for the company's online marketplaces and analyzed customer feedback to drive improvements. Jessica then transitioned to the role of an Ecommerce Specialist, maintaining brand health and performance metrics on online marketplaces such as Amazon and eBay. Jessica also served as a Paid Ads Specialist, creating, configuring, launching, and optimizing paid advertising campaigns across platforms.

Most recently, Jessica joined Copysmith in 2023 as a Customer Experience Specialist.

Jessica Curcio's education history includes a Graduate Certificate in Nonprofit Management and Leadership from the University of Florida, obtained from 2016 to 2017. Jessica also holds a Bachelor of Science (BS) degree in Psychology from the University of Central Florida, which they completed from 2012 to 2014.

In addition to their formal education, Jessica has obtained several certifications. Jessica completed the SEO Foundations course at LinkedIn in March 2023. In February 2023, they obtained certifications in Data Visualization: Storytelling and Excel Essential Training (Microsoft 365) from LinkedIn. Prior to that, in August 2022, they earned a certification in Foundations of User Experience (UX) Design from Google.

From June to August 2022, Jessica completed several certifications at LinkedIn, including:

- 20 Rules for Visual Communication

- Brand Design Foundations

- Color Trends

- Creating a Mood Board

- Creative Collaboration

- One-Minute Habits for Success

Jessica'sother LinkedIn certifications, obtained in May 2022, include:

- Business Fundamentals for Customer Success Managers

- Color for Design and Art

- Empathy in UX Design

- Graphic Design Foundations: Layout and Composition

- Graphic Design Foundations: Typography

- Introduction to Graphic Design: Concepts

- Learning Conversion Copywriting

- The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary)

- UX Design: 2 Analyzing User Data

- Value Realization Best Practices for Customer Success Management

These certifications provide additional expertise and knowledge in various areas such as SEO, data visualization, Excel, UX design, graphic design, color, customer success management, and leadership skills.