Dave Lake is an experienced IT support professional with a robust background in both technical support and project management. Currently serving as an IT Support Engineer at Cora Systems since October 2023, Dave previously held roles including Senior Support Engineer at RiskOptics, where responsibilities encompassed client communication and technical troubleshooting. Prior experience includes managing software integrations and providing application support at Encore Boston Harbor, with a strong focus on meeting deadlines and collaborating with various IT teams. Earlier roles at Marriott International and Starwood Hotels involved data migration, customer support, and procedural issue resolution, alongside an educational foundation in Information Technology and Hospitality Management from the University of Massachusetts at Lowell and Johnson & Wales University.