Mike O'Rourke

Support Operations Manager at Cora Systems

Mike O'Rourke has a diverse work experience spanning various roles in different companies. Mike began their career as a Software Development Intern at Cora Systems in April 2016. Mike then progressed to the role of a Junior Software Developer in June 2016, where they worked until June 2017. From February 2018, Mike served as a Team Lead and later as a Scrum Master - Interim, which lasted until April 2019. Alongside these roles, they also held the position of Full Stack Developer from June 2017 to June 2019 and CST Lead Developer from June 2019 till their latest recorded position as the Head Of Customer Support (Acting) at Cora Systems from May 2022.

In addition to their work at Cora Systems, Mike also worked as a C#/SQL Grinds Tutor at ITSSU (Grinds) from 2014 to 2016. Mike also served as a Course Facilitator/Replacement Trainer at CTC Training primarily, and various other training companies ad hoc, from 2013 to 2016. Their earlier experience includes working as an Exam Supervisor at Hi Tech Associates primarily and various other training companies ad hoc from 2011 to 2012.

Mike O'Rourke's education history is as follows:

- In 2022, Mike completed a Professional Diploma in Project Management at UCD Professional Academy.

- From 2013 to 2016, Mike attended the Institute of Technology, Sligo and earned a Bachelor of Science (BSc) degree in Computing with a specialization in Software Development.

- In 2013, Mike also completed a course on MySQL & PHP for Dynamic Websites at Dara Linn.

- From 2012 to 2013, Mike received training in IT training at CMD Training Institute.

- In 2008 and 2009, Mike studied at Fas Training Centre, Ballytivnan, where they obtained the European Computer Driving License (E.C.D.L) and Computer Application & Office Skills.

- There is no additional information available about Mike's schooling at Carrick-on-Shannon C.S.

Additionally, Mike has obtained several certifications, including:

- JavaScript from SoloLearn in October 2016

- SQL Fundamentals from SoloLearn in February 2016

- Oracle Certified Professional, MySQL 5 Developer Part 2 from Oracle MySQL in August 2013

- Oracle Certified Professional, MySQL 5 Developer Part 1 from Oracle MySQL in June 2013

- W3C PHP from W3Schools.com in May 2013

- Education Development International (EDI) Level 5 Diploma in Teaching Advanced ICT / DPTAICT5 from EDI in January 2013

- Level 4 Cert in Principles of Teaching and Learning / CTPTL4 from EDI in January 2013

- Various Microsoft Office Specialist certifications in 2012, including Excel 2010 Expert, Master 2010, Word 2010 Expert, Access 2010, Outlook 2010, Excel 2010, PowerPoint 2010, and Word 2010

- Level 4 Certificate in Customer Service from FETAC (Further Education and Training Awards Council) in November 2009

- Level 4 Certificate in Retail Skills from FETAC (Further Education and Training Awards Council) in September 2009

- Office Skills from Pitman Training Group in February 2009

- Advanced ECDL from ECDL in January 2009

- City & Guilds Single Subject Award - Level 1 Certificate in Office Procedures from City & Guilds in September 2008

Links

Org chart

Peers

Timeline

  • Support Operations Manager

    October 1, 2023 - present

  • Head, Customer Support

    May, 2022

  • CST Lead Developer

    June, 2019

  • Scrum Master - Interim

    June, 2018

  • Team Lead

    February, 2018

  • Full Stack Developer

    June, 2017

  • Junior Software Developer

    June, 2016

  • Software Development Intern

    April, 2016

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