Bernard Major

Bernard Major is an experienced Senior Solutions Architect currently working at Coral since July 2023. Prior to this role, Bernard served as a Senior Solutions Specialist at Medibank, focusing on integrating digital technical experiences into the Genesys workforce. Bernard's extensive background includes a significant tenure at Telstra from April 2009 to October 2022 as a Technology Manager for IVR, overseeing the design and lifecycle of IVR platforms, and as a Senior Technology Specialist for customer self-service applications. Previous experience at Dimension Data spans various roles including Team Leader and Technical Lead, contributing to large-scale contact center integration projects and bid management. Bernard began their career as a Research Assistant at the University of Melbourne, with a solid educational foundation in Sciences from the same institution.