CORAS
Suzanne Chartol is an accomplished executive with extensive experience in customer experience and success across various organizations. Currently serving as Vice President of Customer Experience at CORAS since September 2024, Suzanne previously held the position of VP Customer Experience at Cube and Global Head of Customer Experience at Sendbird, where notable achievements included overseeing customer experience teams across multiple global locations. Prior roles at Apptio featured leadership in Customer Success, including the implementation of a new Retention Framework and the establishment of a dedicated Public Sector Customer Success practice. With a foundational background in finance and management roles at companies such as Fannie Mae and BP, Suzanne's educational credentials include an MBA from The University of Chicago Booth School of Business and a BA in International Relations from Schiller International University.
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CORAS
CORAS is a FedRAMP High Enterprise Decision Management Platform built to be the decision makers’ decision maker. We integrate with every data source on the market and deliver leaders real-time analytics and true decision management to support the DoD and the warfighter. Our platform enables federal, state, and local organizations to make critical decisions rapidly and efficiently by utilizing Natural Language Processing, Artificial Intelligence, and Machine Learning-based decision management applications. CORAS, through its platform and vast data discovery toolset, brings data and users together to collaborate on tasks, perform processes, and report in real-time. We believe in providing off-the-shelf software flexible enough to be configured to meet the specific, information-based decision-making challenges of the federal government. As decision management is migrating away from spreadsheets, presentations, and email messages, it is critical for federal agencies to make fast decisions based on accurate data and transparency throughout the organization.