Bukiwe Precious Ngwenya

Bukiwe Precious Ngwenya currently serves as a Customer Service Advocate at Core Group Southern Africa since May 2023, following a seven-year tenure as a Customer Services Agent at Core Group (iStore). Responsibilities included logging calls, checking stock availability, assisting customers with inquiries and orders, and managing customer complaints. Previous experience includes roles as a Promoter at Pointblank Promotion Company, where product promotion and education were key tasks, and as a Call Center Representative at Nausha Communications and Nashua Communications (Pty) Ltd, focusing on customer outreach and data management. Bukiwe Precious Ngwenya holds a Higher Certificate in Economic and Management Sciences from the University of South Africa, completed in June 2021.