Kathleen Cline

Remote Support Engineer II at Coretelligent

Kathleen Cline has a strong background in remote support and information technology. Kathleen began their career at State of Idaho as a Customer Services for 211 in 2005 and later worked as a Casino Vault at Lil’ Bit of Paradise in 2006. From 2008 to 2012, Kathleen worked as a CRM at Convergys. Kathleen then joined High Touch IT as a Configuration Tech in 2012 before moving on to eBryIT, Inc. as a Wichita School District Project Client DMS Certified for Dell projects in early 2013. Kathleen also worked as an Information Technology Support at Kingman County Hospital from 2013 to 2016, providing support to 150 clients and managing software security. Kathleen then served as an Information Technology Helpdesk Technician at Harvey County from 2016 to 2017, where their responsibilities included implementing technical support and maintaining the information system. Kathleen later became an IT Specialist at South Central Regional Medical Center from 2017 to 2018, overseeing the CPSI computer system and the Microsoft 365 outlook e-mail system. In 2019, Kathleen joined Sagester Associates Group, Inc as a Remote Desktop Support, providing remote support services. Currently, they hold the position of Remote Support Engineer at Coretelligent since 2020, where they have progressively advanced within the company.

Kathleen Cline has a diverse education background spanning multiple institutions and fields of study. Kathleen attended ITT Technical Institute from 2010 to 2013, where they earned an Associate of Applied Science Degree in Information Technology - Computer Network System. Prior to that, from 2004 to 2005, they attended Milian Institute Idaho and obtained a Certificate in Administrative Assistance Medical/Dental. Kathleen also completed their high school education at River Ridge High School in Olympia, Washington between 1999 and 2005. No specific degree or field of study is mentioned for their high school education.

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Timeline

  • Remote Support Engineer II

    May 1, 2023 - present

  • Remote Support Technician

    November, 2020