Victor L. R.

Victor L. R. has a diverse range of work experience, beginning in 2003 as a Helpdesk Analyst at Sutherland Global Services. From there, they worked as a Helpdesk Analyst at NYSE Euronext, providing ITIL-based support to over 1000 users. In 2008, they became a Helpdesk Manager at IPsoft, managing client alerts, requests, and tickets through the portal IPcenter.

In 2010, Victor worked as an IT Engineer at Investment Technology Group, where they provided desktop support, managed equipment inventory, and cultivated vendor relationships. The following year, they joined Infinity Consulting Solutions as a NOC Engineer, monitoring the Weightwatchers.com website infrastructure and responding to incident escalations.

Victor then moved to Thunderhead.com in 2012, serving as an IT Service Delivery Engineer. In this role, they provided desk-side support, conducted troubleshooting, and collaborated with vendors to repair technical equipment. In 2014, they joined Alphaserve Technologies as a Client Services Shift Lead - SSD, supervising a team of engineers and managing relationships with support clients.

Most recently, since 2018, Victor has been working at Coretelligent. Victor L. started as a Remote Support Engineer II, then became a Field Engineer II before taking on their current role as a Senior Client Support Engineer. The exact end dates for their most recent roles are not provided.

Throughout their career, Victor has developed strong technical skills, demonstrated the ability to manage teams and client relationships, and shown expertise in troubleshooting and support.

Victor L. R. pursued their education with a focus on finance. Victor L. first attended Revere High School from 1995 to 1999, where they obtained their High School Diploma with a field of study in General Studies. Afterward, they enrolled at the Rochester Institute of Technology from 1999 to 2004 and completed their Bachelor of Science (BS) degree in Information Technology.

In the pursuit of their career path, Victor returned to education later on. Victor L. attended Hult International Business School from 2016 to 2017, where they obtained a Master of Business Administration (MBA) degree with a specialization in Finance. Their educational journey at Hult continued, as they joined the school again in 2017 for their Master of Science (MS) degree in Finance, which they completed in 2018.

In addition to their academic degrees, Victor also obtained several certifications. In March 2018, they became an AWS Certified Cloud Practitioner through Amazon Web Services. Victor L. further enhanced their networking skills and knowledge by obtaining the Cisco Certified Entry Networking Technician (CCENT) certification from Cisco in May 2019. Later that year, in November 2019, they achieved the prestigious Cisco Certified Network Associate Routing and Switching (CCNA) certification.

From the provided information, it can be concluded that Victor L. R. is a dedicated individual who has consistently pursued education to grow both academically and professionally.