Alice H.

Alice H. possesses extensive experience in customer support and technical assistance across multiple industries. Currently serving as a Customer Support Analyst II at Cority, Alice effectively responds to customer inquiries and troubleshoots issues related to the Cority Product Suite. Previous roles include Senior Client Services Manager at Doxim, where Alice provided Level 1 support, and Customer Solutions Analyst at Jonas Software, focusing on resolving accounting and operational queries. Alice’s career also includes positions as a Customer Technical Support Specialist at West Corporation and a Customer Support Specialist at Epicor Software, showcasing a strong foundation in ERP applications and technical support. With a Bachelor of Science degree in Business Administration and Management from Virginia Commonwealth University, Alice combines technical expertise with solid business acumen.