Tara Pilkington

Tara Pilkington is an experienced professional with a strong background in customer experience and collections management. Currently serving as Customer Experience Manager for Digital Communications at Cornerstone Servicing since September 2024, Tara previously held the position of Loss Mitigation Manager at Mortgage Solutions Financial from January to October 2024. At Specialized Loan Servicing from April 2010 to February 2024, Tara progressed through various managerial roles, including Assistant Vice President of Early Stage Default and Customer Resolution Relationship Management, where responsibilities included overseeing a call center and managing employee performance metrics. Prior to this, Tara held leadership roles in collections management at Level 3 Communications, E'PRIME, INC, MULTIFOODS DISTRIBUTION, A&K Railroad, and Leprino Foods, focusing on optimizing collection processes and credit risk mitigation across multiple regions.