Cornerstone Servicing
Tara Pilkington is an experienced professional with a strong background in customer experience and collections management. Currently serving as Customer Experience Manager for Digital Communications at Cornerstone Servicing since September 2024, Tara previously held the position of Loss Mitigation Manager at Mortgage Solutions Financial from January to October 2024. At Specialized Loan Servicing from April 2010 to February 2024, Tara progressed through various managerial roles, including Assistant Vice President of Early Stage Default and Customer Resolution Relationship Management, where responsibilities included overseeing a call center and managing employee performance metrics. Prior to this, Tara held leadership roles in collections management at Level 3 Communications, E'PRIME, INC, MULTIFOODS DISTRIBUTION, A&K Railroad, and Leprino Foods, focusing on optimizing collection processes and credit risk mitigation across multiple regions.
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Cornerstone Servicing
Cornerstone Servicing is a mortgage loan servicer with a caring heart and passion for excellence. We empower homebuyers to be smart homeowners for life. Our end-to-end servicing solutions are designed with homeowner experience at the forefront. We combine superior service, intuitive technologies, customer-centric processes, and digestible communications to make homeownership easy and convenient—every step of the way. As a subservicing partner, we help lenders and investors of all shapes and sizes achieve their business goals responsibly. We deliver a best-in-class homeowner experience that promotes healthy servicing portfolios and profitable, sustainable growth for our clients. Cornerstone Servicing is powered by nearly 140 Team Members on a mission to make a positive difference in the lives of others. We are thoughtful, transparent, accountable, and easy to do business with. We take pride in getting the basics right, leveraging technology to optimize our experience and operations. We actively listen and learn to drive continuous improvement. Success means earning trust to serve even more customers for life. Cornerstone Servicing is a division of Cornerstone Capital Bank, SSB. With primary servicing centers in Denver, Colorado, and Houston, Texas, Cornerstone Servicing is actively expanding its servicing footprint nationwide. *Presently, Cornerstone Capital Bank, SSB, does not market/use its trade name, Cornerstone Servicing, in a limited number of jurisdictions, which is subject to change. Cornerstone Capital Bank, SSB. Member FDIC. Equal Housing Lender. NMLS ID # 2258 (www.nmlsconsumeraccess.org)