Emma Turner

Emma Turner is an experienced professional in the insurance and claims management sector, currently serving as Claims Leader at Cornish Mutual since May 2016, where responsibilities include managing a growing team of claims handlers and leading a project on a paperless claims system. With a diverse background, Emma has held various roles, including Claims Technician and Validation and Support Advisor, where duties involved fraud investigations and quality monitoring. Prior experience includes positions at Hiscox, providing high-level administrative support for Marine and Energy Underwriting, and earlier roles in claims administration and customer service across multiple sectors. Emma holds a BA Hons in History from the University of Southampton, complemented by a solid foundation in management and customer service from early career roles.