Ben Cohen

Ben Cohen is an accomplished customer success leader with extensive experience in driving customer satisfaction and operational efficiency. Currently serving as the Director of Customer Success at CorralData since September 2024, Ben previously held roles including Director of Customer Success & Support at Trnsact and Head of Global Customer Care at OutSystems, where leadership efforts focused on managing complex technical solutions and establishing structured feedback loops for strategic enterprise clients. Ben's tenure at WordStream spanned nearly nine years, encompassing various roles that showcased skills in building customer support organizations and achieving significant improvements in case response times and customer satisfaction. This background is supported by dual Bachelor's degrees in Marketing and Business Management from the University of Maine.