Kevin Saunders is a Service Operations Lead at Correla, currently driving service improvement and governance across incident, request, and customer contact processes. Previously, they held various roles including Incident Management Specialist and Application Support Analyst at Correla, as well as management positions at Mitchells & Butlers and Key Forensic Services Ltd. Kevin began their career as a Sales Executive at National Safety Supplies and has built a strong foundation in customer service and operations over nearly two decades. They hold an Advanced GNVQ in Business Studies from Manor High GMC School.
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