Celene Osiecka

Celene Osiecka is a Senior Director at [24]7.ai, specializing in conversation design and conversational AI, overseeing a team responsible for creating AI interfaces for messaging apps, chatbots, and voice assistants. With a focus on user journeys and data-driven designs, Celene has collaborated with major companies across various industries to optimize conversational solutions. Additionally, Celene serves as the Lead Generative AI Instructor at Correlation One and holds leadership roles in Women in Voice, aiming to empower underrepresented genders in voice technology. Celene's extensive background includes educational roles in conversation design and consultancy positions within the AI sector, supported by a strong academic foundation in interaction design and psychology from UC San Diego and the University of Guelph, respectively.