Luc Champagne

Technical Support Manager at CorTechs Labs

Luc Champagne has a diverse work experience spanning over several years. Luc started their career as a Network Administrator at RBC in 1989 and was responsible for managing Microsoft Windows networks. During their time there, they also led special projects related to the introduction of new technologies.

In 2002, Luc joined Groupe Rozon Inc as an IT Manager, where they demonstrated strong organizational skills and strategic management abilities. Luc successfully implemented IT policies, evaluated existing IT solutions, and developed and maintained an efficient IT infrastructure. Luc also managed IT budgets and ensured the security of IT systems.

Luc then worked as an Implementation Manager at Autoprise - Vivonet in 2005, focusing on establishing strategic deployments for multi-site customers. Luc collaborated with various departments to ensure a smooth transition for customers and provided continuous support to ensure customer satisfaction.

After that, Luc joined McKesson Provider Technologies in 2005 as a Customer Development Representative/Technical Analyste. Luc acted as a customer advocate, managing customer expectations and prioritizing their needs and concerns. Luc also played a key role in the deployment and integration of PACS Software Solution for 95 hospitals in Quebec.

In 2009, Luc joined Vital Images as an Enterprise Sales Manager in Canada, where they successfully managed strategic and tactical plans to deliver solutions that met the clients' business goals. Luc built strong relationships with client executives and conducted annual business reviews to review progress against defined goals. Luc also played a role in marketing by promoting attendance at industry events.

Luc then worked at Tyco International as a Product Manager from 2011 to 2014, where they were responsible for product planning and execution throughout the product lifecycle. Luc collaborated with various teams to ensure revenue and customer satisfaction goals were met.

From 2015 to 2016, Luc worked at CIM - MANAGEMENT CONSULTING as a Senior Consultant Medical Imaging. Luc worked on a high-visibility project that involved joining private clinics to the provincial imaging repository, allowing professionals in Quebec to access patient scans and reports for diagnostic analyses.

Most recently, Luc worked at CorTechs Labs Inc. as a Technical Support Manager since 2016. The specific details of this role are not provided.

Throughout their career, Luc has demonstrated their expertise in various areas such as technical support, project management, product planning, customer development, and IT management.

Luc Champagne has a Bachelor's degree in Physical Education Teaching and Coaching from UQAM | Université du Québec à Montréal, which they obtained from 1990 to 1993. In 2001 to 2002, they earned a Diploma of College Studies (DCS) in Information Technology from CDI College of Business and Technology. In 2015, they obtained an Associate's Degree in Scrum Master Certification from SCRUMstudy. Luc also holds additional certifications in Scrum Master Certification (SMC) from SCRUMstudy. The specific months and years of when they obtained these additional certifications are not provided.

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Timeline

  • Technical Support Manager

    June, 2016 - present

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