Claudia Zecchin

Customer Journey And Insight Director at Costa Crociere S.p.A.

Claudia Zecchin's work experience includes roles at Costa Crociere S.p.A. and Soremartec Ferrero. Claudia started working at Soremartec Ferrero in May 2005 as a Market Consumer Researcher and remained in that role until July 2012. In July 2012, they joined Costa Crociere S.p.A. as a Corporate Marketing Research and Competitive Intelligence Manager. Their responsibilities included project management, supplier identification, and delivery of actionable results. In June 2015, Zecchin became the Head of Customer Insight & Segmentation at Costa Crociere. Currently, they serve as the Customer Journey and Insight Director at Costa Crociere, a position they started in March 2022.

Claudia Zecchin attended Università degli Studi di Padova from 1999 to 2004. No degree or field of study information was provided.

Location

Genoa, Italy

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Costa Crociere S.p.A.

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We are the largest Italian travel group and the European number one cruise operator. As the only cruise company sailing the Italian flag, we are proud of being ambassador of Italian values in the world and of representing Italy along our itineraries. For over 70 years, Costa's dedication to bring happiness and new experiences to cruising has propelled our growth and success to become an industry leader. Our pioneering spirit is the rudder that steers our forward-thinking attitude; our work is meaningful and we can see the impact of our efforts. At Costa, responsible innovation plays a fundamental role: we promote a business model oriented towards sustainable development and the creation of value. Since we operate in a business setting that is highly diversified and multicultural, we are committed to a balanced approach based on cultural inclusion and capitalizing on the diversity offered both by the local communities with which we interact and by our workforce. We are a respected and valued diverse global community of more than 20,000 people representing 70 different countries and cultures. People at Costa are characterized by rich diversity in terms of professionalism, multiculturalism and skills; we respect and leverage the diversity of ideas and different world perspectives that help enhance the quality of the service for our Guests. We see your career as an exploration of your potential. Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience. Are you ready to join?


Headquarters

Genova, Italy

Employees

10,000+

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