Virginia Pirino

Virginia Pirino is a seasoned professional with extensive experience in CRM and customer analytics. Currently serving as a CRM & Customer Senior Analytics Specialist at Costa Crociere S.p.A. since December 2016, Virginia focuses on business analysis, customer behavior analysis, business case development for loyalty initiatives, and reporting on customer metrics across corporate and internal teams. Additionally, Virginia has been a Direct Marketing & CRM Consultant at Bridge Technologies srl since July 2015, specializing in customer intelligence and data mining for Costa Crociere. Prior to these roles, Virginia gained research experience as a PhD candidate at the Università degli Studi di Genova, developing mathematical algorithms for the analysis of electrophysiological signals. Virginia holds advanced degrees in mathematics from the Università degli Studi di Genova, completed between 2004 and 2011.