Costa Crociere S.p.A.
Virginia Pirino is a seasoned professional with extensive experience in CRM and customer analytics. Currently serving as a CRM & Customer Senior Analytics Specialist at Costa Crociere S.p.A. since December 2016, Virginia focuses on business analysis, customer behavior analysis, business case development for loyalty initiatives, and reporting on customer metrics across corporate and internal teams. Additionally, Virginia has been a Direct Marketing & CRM Consultant at Bridge Technologies srl since July 2015, specializing in customer intelligence and data mining for Costa Crociere. Prior to these roles, Virginia gained research experience as a PhD candidate at the Università degli Studi di Genova, developing mathematical algorithms for the analysis of electrophysiological signals. Virginia holds advanced degrees in mathematics from the Università degli Studi di Genova, completed between 2004 and 2011.
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Costa Crociere S.p.A.
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We are the largest Italian travel group and the European number one cruise operator. As the only cruise company sailing the Italian flag, we are proud of being ambassador of Italian values in the world and of representing Italy along our itineraries. For over 70 years, Costa's dedication to bring happiness and new experiences to cruising has propelled our growth and success to become an industry leader. Our pioneering spirit is the rudder that steers our forward-thinking attitude; our work is meaningful and we can see the impact of our efforts. At Costa, responsible innovation plays a fundamental role: we promote a business model oriented towards sustainable development and the creation of value. Since we operate in a business setting that is highly diversified and multicultural, we are committed to a balanced approach based on cultural inclusion and capitalizing on the diversity offered both by the local communities with which we interact and by our workforce. We are a respected and valued diverse global community of more than 20,000 people representing 70 different countries and cultures. People at Costa are characterized by rich diversity in terms of professionalism, multiculturalism and skills; we respect and leverage the diversity of ideas and different world perspectives that help enhance the quality of the service for our Guests. We see your career as an exploration of your potential. Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience. Are you ready to join?