Genci Jani

Genci Jani is a seasoned professional with extensive experience in customer success and management. Currently serving as the Director of Customer Success at Bolster since June 2021, Genci Jani has been instrumental in driving customer engagement and satisfaction. Prior to this role, Genci Jani was the Managing Partner at Home Instead from May 2017 to December 2020, where responsibilities included overseeing operations and ensuring quality service delivery.