Andy Peterson

Andy Peterson is a seasoned professional with extensive experience in technology quality assurance and technical communications, currently serving as the Manager of Technology Quality Assurance & Technical Communications at Costco Travel since November 2013. In this role, Andy leads a team of 23 quality assurance personnel across multiple agile delivery teams, fostering collaboration among contract, FTE, remote, and local members. Previous roles include leading QA efforts for various significant projects, creating localized processes to enhance revenue, and contributing to the software quality at industry giants like Microsoft. Andy holds a Master of Science in Information with a focus on Human-Computer Interaction from the University of Michigan, complemented by a Bachelor of Arts in Anthropology from the same institution.