Milisa Russell

Milisa Russell has extensive experience in the travel industry, currently serving as a Review Content Moderator and Air Specialist at Costco Travel since April 2021. Prior to this role, Milisa held various positions at Egencia, including Global Customer Care Specialist and Client Resolution Specialist, where responsibilities included ensuring accuracy in coaching and resolving client experience issues. Milisa's background at Expedia spans several roles, from Sr. Content Specialist to Customer Service Representative, with a focus on user-generated content, quality analysis, and customer support. Milisa holds a B.S. in Recreation and Tourism from Central Washington University.