Craig Lema is an experienced production operations manager currently at Cotiviti since January 2023. Previously, Craig held various positions at Cotiviti, including service desk manager, service desk supervisor, and service desk specialist, overseeing operations, managing ticket systems, and improving outage management processes. Craig's earlier experience includes roles as a field support technician at H&R Block and a technical support specialist at PsychoGenics Inc, where responsibilities included troubleshooting and maintaining systems for users. Craig also served as a junior system administrator at ARMGO Pharma, where duties focused on workstation deployment and support for end-user systems. Education includes attendance at Mahopac High School.
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