Crystal Bogan is a seasoned professional with extensive experience in healthcare IT and client operations management. Currently serving as Senior Manager of Enterprise Client Operation Support at Cotiviti since August 2017, Crystal leads the delivery of post-implementation support for healthcare clients, emphasizing operational excellence and client satisfaction. Previous roles include Service Program Director for GE Healthcare, where Crystal focused on client retention and satisfaction, and Senior Program Manager at McKesson, where Crystal managed relationships with over 400 clients while serving as a liaison for various internal departments. Crystal also has a strong background in team supervision, training, and employee advocacy, having held various managerial positions across multiple healthcare organizations. Crystal earned a Bachelor of Arts in Speech Communications from North Carolina Agricultural and Technical State University.
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