Wen (Veronica) Yang is a professional with extensive experience in global CRM, loyalty, and clienteling, particularly in luxury retail and e-commerce. They have held significant roles at notable companies such as LVMH Fragrance Brands and Coty, where they currently serve as the Global CRM, Loyalty, Clienteling & China Social Manager for Prestige Skincare Brands. Wen has also contributed to international marketing projects at prominent organizations like Parfums Christian Dior and Closing Circle. Currently, they pursue an Executive MBA at IPAG Business School, alongside obtaining a Bachelor's degree from Shanghai University of Finance and Economics and a Master's degree from NEOMA Business School.
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