Guilherme S.

Guilherme S. is a seasoned technology professional currently serving as Sr. Director of Technical Support Engineering at Couchbase since May 2019, responsible for delivering high-level support for Couchbase Enterprise and Capella in North America and APAC regions. Prior to Couchbase, Guilherme held various significant roles at IBM from January 2008 to May 2019, including Director of Technical Support Engineering and Senior Technical Evangelist/Engineer Manager for Db2 for z/OS, where leadership in GDPR compliance and Salesforce migration projects were notable achievements. With a strong foundation in engineering management and product development, Guilherme has successfully led teams, managed technical escalations, and developed innovations that enhance user experience and operational efficiency. Educational qualifications include a Master's degree in Computer Science with a focus on Network Security from the Federal University of Rio Grande do Sul and a Bachelor's degree in Computer Science from Pontifícia Universidade Católica do Rio Grande do Sul.